This Privacy Policy (hereinafter referred to as "the Policy") is designed in accordance with the applicable laws and regulations, including the Information Technology Act and the Information Technology Rules (Reasonable Security Practices and Procedures and Sensitive Personal Information).

By using our mobile application, you agree to this Privacy Policy and our Terms and Conditions. If you do not agree with any terms or the processing of your personal data as outlined in this Policy, please do not use our app or services.

Financial Product Information

  • Loan Amount: ZMW 150 - ZMW 5000
  • Loan Term: 91-180 days
  • Annual Interest Rate: 11.6% ~ 29.2%
  • Service Fee Rate: Personalized AI service fee

Example Calculation

For a ZMW 1000 loan over 120 days at a 21% annual interest rate and 1.5% service fee:

  • Daily Interest Rate: 21% / 365 ≈ 0.0005753 (0.05753%)
  • 90-Day Interest: 1000 * 0.0005753 * 120 = 69.036 ZMW
  • Service Charge: 1000 * 0.015 = 15 ZMW
  • Total Repayment: 1000 + 69.036 + 15 = 1084.036 ZMW

Collection of Personal Information

SMS Access

TIKA requires access to your SMS messages to manage and verify transactions, including sending payment reminders and receiving verification codes. This access is utilized even when the app is not actively in use. All collected SMS data is securely transmitted to our servers for risk assessment and fraud prevention, and is deleted once used. We ensure your data is never shared with third parties without your explicit consent.

Contacts

We collect contact information, including names and phone numbers from your address book, to enhance your credit profile and for risk management. This data is securely transferred to our servers and used solely for the purposes of risk assessment and fraud prevention. We do not share this information with third parties without your permission.

Call Logs

Upon authorization, we access your call logs to verify your mobile device and receive verification codes. Call records are only reviewed for this purpose and are securely transmitted to our servers. We do not interact with third parties regarding this information.

Images

TIKA collects images for identity verification, including ID photos and facial images. These images are taken and uploaded directly from your device, and we do not access your photo library. All images are securely stored and transmitted using encryption.

Documents

To provide our services, we may need to collect and use information from your documents. These files are uploaded securely to our servers and are not shared with third parties.

Installed Apps

We may monitor installed applications to collect data on their names, packages, and installation times. This information is encrypted and transferred securely to our servers.

Master Account

We may use your master account information for risk assessment and to offer pre-approved loans. Data is encrypted and securely uploaded to our servers for analysis.

Location

Your location data is used to tailor our services, including loan offerings. This data is encrypted and securely transmitted to our servers.

Phone Number

We collect your mobile phone number to confirm your identity and perform risk assessments. This information is encrypted and only used for the purpose of loan processing and verification.

Storage Access

We require access to your device's storage for uploading necessary documents and photos during the loan application process. All data is encrypted and securely transmitted.

Camera Access

Your camera access is used to capture images and videos needed for the loan application process. Data is encrypted and securely stored.

Control Over Personal Information

You have control over the personal information you provide. If you choose not to provide certain data, it may affect the services we can offer. You may withdraw your consent for data collection and usage at any time by contacting us.

We may use your contact details to send notifications, updates, and offers related to our services. You can manage your communication preferences through your account settings.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our data practices. Please review this page regularly to stay informed about how we are protecting your information. Changes will be posted on our website and notified through our communication channels.

Contact Information

If you have any questions regarding this Privacy Policy or our services, please contact us at: support@tikacash.com